One expert. One call. Everything handled.
Most people have never experienced what it feels like to have their technology actually work, every
time, without having to explain it to someone new. The Reserve changes that. You get one dedicated
expert who knows your setup, your preferences, and your devices. No ticket number. No callback
queue. Just a direct line to someone who is prepared before they arrive.
For individuals and
private residences who value their time and refuse to settle for generic support, The Reserve is
exactly what technology ownership should feel like.
What's Included
1 Dedicated Session / Month
One in-person or remote engagement, fully prepared before we arrive. We show up knowing your setup.
Same-Day Urgent Response
Critical failures don't wait. Neither do we. Same-day response when it matters most.
All Your Apple Devices
Mac, iPhone, and iPad, all covered under one retainer. One number to call for everything.
Annual Backup Verification
We verify your backups are actually working, not just running. Data you can actually recover.
Quarterly Health Report
A written assessment of every device, performance, storage, battery health, security posture.
Direct Phone & Text Access
Business hours direct line. Not a helpdesk. Not a portal. A person who picks up.
Why The Reserve is different
One expert, always.
Not a rotation. Not a ticket queue. The same technician every time, who knows your machines before you describe them.
Your full Apple ecosystem.
Mac, iPhone, and iPad, all covered under one flat retainer. One number for every device you own.
A quarterly health record.
Written device audit every quarter: storage, battery, security, backup status. Problems found before you notice them.
No session clock. No meter running.
Your retainer buys a relationship, not time. We stay until the problem is resolved, not until your hour is up.
