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Find the Problem Before It Finds You
Quarterly to weekly device diagnostics — drive health, battery, security, and backup. In writing.
A predicted failure becomes a scheduled fix. One avoided emergency covers months of your retainer — six hours of crisis billing and a day of downtime, kept in your budget.
S.M.A.R.T. monitoring flags failing drives up to two weeks early — your files are moved and the drive is replaced before anything is lost. Backblaze Drive Study, 2024.
Audited quarterly, documented in writing. Your machines stay fast, secure, and worth more at resale.
the process
Every Device. Every Metric. Written. Ranked. Delivered.
Our audit is not a checklist. It is a structured diagnostic with a written report, a priority ranking, and a follow-up action plan.
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01.
Device inventory
Every managed device catalogued: model, age, storage health, battery cycles, OS version, last backup timestamp.
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02.
Deep diagnostic
S.M.A.R.T. scan, thermal logs, GPU pressure, RAM errors, and security posture checked against current CVE advisories.
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03.
Priority ranking
Findings ranked: Critical (act now), Recommended (act this month), Monitor (watch this quarter). No ambiguity.
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04.
Written delivery
Report delivered to your inbox within 24 hours of the audit session. Permanent record, datestamped.
the difference
Before & After. One Retained Expert Changes Everything.
⚠ without us
- Your devices degrade silently until the day they fail
- A dying drive takes your work week down with it
- Emergencies arrive unbudgeted, at $185/hr
- Nobody can tell you when your last backup actually ran
✓ with nyc macguru
- Continuous monitoring catches failures 14+ days early
- Batteries, drives and security patched on schedule
- Problems become calendar items, not crises
- A written, datestamped health record for every device
ready when you are
Your Devices Are Talking. We Listen.
Structured diagnostics, priority-ranked findings, written reports.